the teory says that you should never assign a room number during the reservation.Why?

The theory suggests that assigning a room number during the reservation process can lead to several issues:

1. Flexibility: If a specific room number is assigned, it may limit the hotel's ability to allocate available rooms optimally. If a reserved room becomes unavailable (due to maintenance, overbooking, etc.), it can create complications in finding a suitable alternative for the guest.

2. Overbooking Management: Hotels often overbook to compensate for no-shows. If specific room numbers are assigned to reservations, managing these situations becomes more difficult.

3. Guest Preferences: Assigning room numbers ahead of time may not account for guest preferences or special requests. Flexibility in room allocation allows the hotel to better match rooms to guests based on their needs.

4. Operational Efficiency: Room assignments can change frequently based on various operational factors. By not assigning rooms until check-in, hotels can better manage their resources and ensure that guests receive the best possible experience.

In summary, not assigning room numbers during the reservation process helps maintain flexibility, improves operational efficiency, and enhances guest satisfaction.