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Organizations monitor the business to see what competitors are offering and what customers are demanding.

Question

Organizations monitor the business

to see what competitors are offering
and what customers are demanding.

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Solution

Organizations monitor the business environment for several reasons. Here are the steps they typically follow:

  1. Identify Competitors: The first step is to identify who their competitors are. This could be other businesses offering similar products or services.

  2. Analyze Competitor Offerings: Once the competitors are identified, the organization will analyze what these competitors are offering. This could include the quality of their products or services, their pricing strategy, their marketing efforts, and any other factors that could give them a competitive advantage.

  3. Understand Customer Demands: At the same time, organizations also need to understand what their customers are demanding. This involves conducting market research to understand customer needs and preferences.

  4. Compare and Adjust: After gathering all this information, the organization will compare their own offerings with that of their competitors and the demands of their customers. If necessary, they will then adjust their own products, services, or strategies to better meet customer demands and stay competitive.

  5. Monitor Changes: Finally, organizations will continue to monitor the business environment for any changes. This could include new competitors entering the market, changes in customer demands, or changes in the overall business environment. This allows them to stay adaptable and responsive to changes.

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