If your team discovers a defect in a system, you should follow these major steps:

1. Identification: The first step is to identify the defect. This involves understanding what the defect is, where it is located, and what impact it has on the system.

2. Documentation: Once the defect is identified, it should be documented. This includes a description of the defect, the steps to reproduce it, and any other relevant information. This documentation will be useful for the team members who will be working on fixing the defect.

3. Prioritization: The next step is to prioritize the defect. Not all defects are created equal. Some may have a significant impact on the system and need to be fixed immediately, while others may be minor and can be addressed later.

4. Assignment: After the defect has been prioritized, it should be assigned to a team member or a team to fix. The person or team assigned to the defect should have the necessary skills and knowledge to address it.

5. Resolution: The assigned person or team then works on resolving the defect. This involves understanding the root cause of the defect, coming up with a solution, and implementing that solution.

6. Verification: Once the defect has been resolved, it should be verified. This involves testing the system to ensure that the defect has indeed been fixed and that it has not caused any other issues in the system.

7. Closure: After the defect has been verified, it can be closed. This involves updating the defect documentation to reflect that the defect has been resolved and closing the defect in the defect tracking system.

8. Review: Finally, the team should review the defect and its resolution. This is an opportunity to learn from the defect and improve the system and the team's processes to prevent similar defects in the future.

Question

If your team discovers a defect in a system, you should follow these major steps:

1. Identification: The first step is to identify the defect. This involves understanding what the defect is, where it is located, and what impact it has on the system.

2. Documentation: Once the defect is identified, it should be documented. This includes a description of the defect, the steps to reproduce it, and any other relevant information. This documentation will be useful for the team members who will be working on fixing the defect.

3. Prioritization: The next step is to prioritize the defect. Not all defects are created equal. Some may have a significant impact on the system and need to be fixed immediately, while others may be minor and can be addressed later.

4. Assignment: After the defect has been prioritized, it should be assigned to a team member or a team to fix. The person or team assigned to the defect should have the necessary skills and knowledge to address it.

5. Resolution: The assigned person or team then works on resolving the defect. This involves understanding the root cause of the defect, coming up with a solution, and implementing that solution.

6. Verification: Once the defect has been resolved, it should be verified. This involves testing the system to ensure that the defect has indeed been fixed and that it has not caused any other issues in the system.

7. Closure: After the defect has been verified, it can be closed. This involves updating the defect documentation to reflect that the defect has been resolved and closing the defect in the defect tracking system.

8. Review: Finally, the team should review the defect and its resolution. This is an opportunity to learn from the defect and improve the system and the team's processes to prevent similar defects in the future.

Knowee AI · Accepted Answer