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Emotions that are organisationally required and considered appropriate in a given job are termed ________ emotions.ConditionalControlledFeltDisplayed

Question

Emotions that are organisationally required and considered appropriate in a given job are termed ________ emotions.

  • Conditional
  • Controlled
  • Felt
  • Displayed
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Solution

The term for emotions that are organizationally required and considered appropriate in a given job is "Displayed" emotions.

Step by Step Explanation:

  1. "Displayed" emotions refer to those emotions that an organization requires workers to show and considers appropriate in a given job.

  2. This term is often used in the context of emotional labor, which is the process of managing feelings and expressions to fulfill the emotional requirements of a job.

  3. For example, flight attendants are often expected to maintain a friendly, pleasant demeanor even when dealing with difficult passengers. This is an example of displayed emotions.

  4. The other options - "Conditional", "Controlled", and "Felt" - do not accurately describe this concept.

  5. Therefore, the correct answer is "Displayed" emotions.

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