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What is considered to be the optimal number of users for a qualitative usability test?As many as possible15-15215-3033-54ReportConfirm

Question

What is considered to be the optimal number of users for a qualitative usability test?

  • As many as possible
  • 15-15
  • 215-30
  • 33-54

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Solution

Break Down the Problem

  1. Identify the context of qualitative usability tests and their purpose.
  2. Understand the optimal number of participants typically recommended by usability experts.

Relevant Concepts

  1. Qualitative usability testing aims to gather insights on user experience and identify usability issues.
  2. Existing literature and guidelines typically suggest a range for the number of participants.

Analysis and Detail

  1. Nielsen Norman Group suggests that testing with 5 users is often sufficient to uncover 85% of usability problems.
  2. Testing with more than 5 users tends to yield diminishing returns; however, around 15 users allows for some variability in user responses, which can be beneficial for qualitative insights.
  3. The ranges provided (15-15, 21-30, 33-54) reflect various perspectives on user diversity and the complexity of the product.

Verify and Summarize

  1. The common consensus among usability experts indicates that while 5 users can reveal many issues, testing with 15 users can help explore a broader spectrum of user experiences.
  2. Testing with 21-30 participants might provide even richer qualitative insights, but it also requires more resources in terms of time and analysis.

Final Answer

The optimal number of users for a qualitative usability test is generally around 15, offering a balance between meaningful insights and resource efficiency.

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