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Why is one email highlighted and not the other? The top one has been sent The bottom one is a draft The bottom one has been opened The top one has been opened

Question

Why is one email highlighted and not the other?

  • The top one has been sent
  • The bottom one is a draft
  • The bottom one has been opened
  • The top one has been opened
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Solution

The highlighting of an email can depend on several factors:

  1. Unread vs Read: Typically, unread emails are highlighted in most email platforms. Once you open and read the email, the highlight is removed. So if the top email is highlighted and not the bottom one, it could mean that the top email is unread while the bottom one has been opened and read.

  2. Importance: Some email platforms allow users to highlight emails based on their importance. If an email is marked as important, it may be highlighted to stand out from other emails.

  3. Draft vs Sent: Draft emails and sent emails are usually not highlighted. They are typically stored in different folders or sections of your email platform.

  4. User settings: The user may have customized their email settings to highlight certain emails. This could be based on the sender, the subject, or other criteria.

Without more specific information about the emails in question, it's hard to say definitively why one email is highlighted and not the other.

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