Which of the following are examples of reference models that can be used for process identification. ITIL CMMI SCOR PCF APQC
Question
Solution 1
All of the mentioned models can be used for process identification. Here's a brief explanation of each:
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ITIL (Information Technology Infrastructure Library): This is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.
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