It is encouraged to use direct approach for bad news and indirect approach for good news.Group of answer choicesTrueFalse

Correct Answer

True

Explanation

When conveying messages, the approach taken often depends on the nature of the news. For bad news, it is more effective to use a direct approach. This means stating the bad news straightforwardly to avoid confusion or misinterpretation. The rationale behind this is that recipients often appreciate clarity and honesty, even when the information is unpleasant.

On the other hand, good news can be presented using an indirect approach. This might involve leading up to the good news with context and positive framing to build anticipation, which enhances the overall impact of the message. Thus, the encouragement to use a direct approach for bad news and an indirect approach for good news is indeed true.