Which AWS Support plans provide guidance, configuration, and troubleshooting of AWS interoperability with third-party software? (Select two)
Question
Which AWS Support plans provide guidance, configuration, and troubleshooting of AWS interoperability with third-party software? (Select two)
Solution
When considering AWS Support plans that provide guidance, configuration, and troubleshooting of AWS interoperability with third-party software, the two relevant options are:
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Business Support Plan: This plan includes 24/7 access to Cloud Support Engineers and offers guidance on AWS best practices, including interoperability with third-party software. It provides technical support for configuration and troubleshooting.
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Enterprise Support Plan: This is the highest tier of AWS support and includes all the benefits of the Business Support Plan, along with additional features such as a dedicated Technical Account Manager (TAM) and more comprehensive support for integrating AWS with third-party applications.
These two support plans are designed to assist customers with advanced needs, including interoperability issues.
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