In your opinion, what made FedEx the leading logistics conglomerate in the world? What were the keysuccess factors in this journey? (min. 75 words)

FedEx became the leading logistics conglomerate in the world due to several key success factors. Firstly, their commitment to customer service played a crucial role. FedEx prioritized delivering packages on time and in good condition, which earned them a reputation for reliability. Secondly, their investment in technology and infrastructure allowed them to streamline their operations and provide real-time tracking and visibility to customers. This gave them a competitive edge in the industry. Additionally, their global network and extensive reach enabled them to serve customers in various countries and regions, further solidifying their position as a leader in the logistics industry. Overall, FedEx's focus on customer service, technological advancements, and global presence were the key factors that propelled them to the top.