give the summary of the case shamsher khan vs rajasthan state electricity board (1993)

The case of Shamsher Khan vs. Rajasthan State Electricity Board (1993) deals with issues related to the supply of electricity, consumer rights, and the obligations of service providers. Here's a brief summary of the case:

1. Background: Shamsher Khan, the petitioner, had filed a complaint against the Rajasthan State Electricity Board (RSEB) regarding the disconnection of his electricity supply. He contended that the disconnection was unjust and not in accordance with the established procedures.

2. Issues at Hand: The case raised important questions regarding the rights of consumers in relation to electricity supply, the procedures that service providers must follow before disconnecting services, and the need for adherence to the principles of natural justice.

3. Court's Findings: The court held that the RSEB had not followed proper procedures for disconnection as outlined in relevant regulations and consumer protection laws. It emphasized that consumers have the right to a fair hearing and must be given notice before such drastic actions as disconnection are taken.

4. Outcome: The court ordered the reinstatement of Shamsher Khan's electricity supply and ruled that the RSEB must adhere to legal standards when interacting with consumers. This case highlighted the responsibilities of utility providers and the protection of consumer rights in the context of public services.

This case is significant as it reinforces the need for utility service providers to operate within the legal framework and respect the rights of consumers, ensuring transparency and fairness in their operations.