how to address the person with many task interaction with customers in cyber-workshop?

Identify the Person: The first step is to identify the person who is interacting with customers in the cyber-workshop. This could be a customer service representative, a salesperson, a technical support specialist, or any other role that involves customer interaction.

Use Formal Address: Depending on the culture of your workplace, you may want to use a formal address when speaking to this person. This could be "Mr.", "Ms.", "Dr.", etc., followed by their last name. If the workplace is more casual, using their first name might be appropriate.

Acknowledge Their Tasks: Recognize the many tasks that this person is handling. You could say something like, "I understand that you're juggling a lot of tasks right now" or "I see that you're busy with many customer interactions."

Be Respectful and Polite: Always be respectful and polite in your communication. Use please and thank you, and be patient if they are not able to respond to you immediately due to their workload.

Be Clear and Concise: When you're addressing this person, be clear and concise in your communication. Make sure your requests or questions are straightforward and easy to understand, to minimize the time they need to spend interacting with you.

Use Appropriate Channels: Finally, make sure you're using the appropriate channels to communicate with this person. If they're handling customer interactions, they may not be checking their email frequently, so a phone call or face-to-face conversation might be more effective.