A(n) _____ is a tool that is used to document, monitor and track problems that need resolution.

A(n) issue tracking system is a tool that is used to document, monitor, and track problems that need resolution. These systems are essential in various fields, particularly in software development and project management, as they allow teams to maintain a systematic approach to handling issues that arise during the project lifecycle.

Issue tracking systems help in maintaining a clear overview of all reported issues, providing details like their status, priority, and the individuals responsible for resolving them. By utilizing this tool, teams can ensure that no issues fall through the cracks and that they are addressed in a timely manner. Furthermore, they often include features for categorizing issues, providing updates, and communicating with other team members, which enhances collaboration and productivity. Popular examples of issue tracking systems include JIRA, Bugzilla, and Asana. These tools not only streamline the problem resolution process but also provide valuable data insights for continuous improvement of workflows and processes.