Commercial bank of ceylon plc 10 stakeholders and their intentions for the company and how they can obtain that information from annual report last year

To explore the stakeholders of Commercial Bank of Ceylon PLC and their intentions for the company, as well as how they can obtain information from the annual report, we can categorize stakeholders and summarize their interests.

Stakeholders and Their Intentions

1. Shareholders

   • Intention: To increase profitability and receive dividends.
   • Information Source: Check financial statements and dividend policies.

2. Employees

   • Intention: Job security, career development, and fair compensation.
   • Information Source: Review management discussion and employee engagement statistics.

3. Customers

   • Intention: Access to quality financial services and products.
   • Information Source: Customer satisfaction surveys included in the report and service performance metrics.

4. Regulators

   • Intention: Compliance with financial laws and regulations.
   • Information Source: Review sections on governance and compliance framework.

5. Suppliers

   • Intention: Reliable business partnerships and timely payments.
   • Information Source: Insights in procurement practices and supplier engagement strategies.

6. Community

   • Intention: Corporate social responsibility (CSR) initiatives and local development.
   • Information Source: CSR section detailing community projects and impacts.

7. Government

   • Intention: Tax compliance and contribution to economic development.
   • Information Source: Financial statements outlining tax liabilities and economic contributions.

8. Media

   • Intention: Accurate reporting of the bank's performance and activities.
   • Information Source: Press releases and performance highlights can be found in the report.

9. Investors (Potential)

   • Intention: Investment opportunities and risk assessment.
   • Information Source: Market analysis and forecasts included in the strategy section.

10. Competitors

    • Intention: Market positioning and competitive insights.
    • Information Source: Industry analysis presented in market outlook or competition assessment sections.

Obtaining Information from the Annual Report

Stakeholders can obtain the necessary information by:

1. Accessing the Document: Finding the annual report on the company's official website or with regulatory filings.
2. Reading Relevant Sections: Navigating to specific parts of the report such as financial statements, management discussions, and disclosures.
3. Analyzing Trends: Looking at year-over-year comparisons and metrics.
4. Reviewing Graphs and Data: Examining charts that present key performance indicators.

This analysis provides a clear understanding of various stakeholders' intentions and the means through which they can gather relevant data from the bank's annual report.