A technique that identifies use cases by asking users what they want to achieve with a particular business procedure is called the ______ technique.

This technique is commonly referred to as the "Goal-Directed" technique. In this approach, the focus is on understanding the goals and objectives that users have regarding a specific business process. By engaging users in discussions about their desired outcomes, facilitators can uncover the various use cases that stem from these goals. This technique emphasizes the importance of user participation and feedback to ensure that the resulting system or process aligns closely with user needs and expectations. It allows for the identification of critical functionalities and highlights how a business procedure can be tailored to meet specific objectives, ultimately leading to improved efficiency and user satisfaction.