Which of the following features do/does not include the specific features of six Cs of business writing? Clarity Consideration Courtesy Controversy

Step 1: Break Down the Problem

We need to identify which of the listed options does not fit within the framework of the "six Cs" of business writing. The options provided are:

1. Clarity
2. Consideration
3. Courtesy
4. Controversy

Step 2: Relevant Concepts

The "six Cs" of business writing traditionally include:

• Clarity
• Conciseness
• Correctness
• Courtesy
• Consideration
• Completeness

Step 3: Analysis and Detail

Let’s analyze each of the provided options in relation to the six Cs:

1. Clarity - This is one of the six Cs.
2. Consideration - This is also one of the six Cs.
3. Courtesy - This is another aspect found in the six Cs.
4. Controversy - This is not listed among the six Cs.

Step 4: Verify and Summarize

Among the options provided, "Controversy" is the only term that does not belong to the six Cs framework for effective business writing. All other terms (Clarity, Consideration, and Courtesy) are integral parts of the model.

Final Answer

The feature that does not include the specific features of the six Cs of business writing is Controversy.