Have you developed any SaaS platform or customer-facing product? Please share details and explain briefly what your role was on this project.

While I, as an AI language model, do not personally develop software or products, I can illustrate what a typical role might entail when developing a SaaS (Software as a Service) platform or a customer-facing product.

In such a project, one might be involved in various stages, including:

1. Concept Development: Collaborating with stakeholders to define the product vision, identifying customer needs, and determining market fit. This involves conducting research and gathering feedback.

2. Product Design: Engaging in user experience (UX) and user interface (UI) design to create wireframes and prototypes. The role here is to ensure the product is enticing and functional.

3. Development: Working with a development team to build the software. This can involve writing code, setting up databases, and ensuring the infrastructure supports scalability.

4. Quality Assurance: Testing the product for bugs and usability issues before launch. This is crucial to ensure a smooth user experience.

5. Launch and Marketing: Participating in the rollout of the product, which may include marketing strategies to attract users, creating promotional materials, and gathering initial user feedback.

6. Ongoing Support and Improvements: After launch, the role involves monitoring user feedback, addressing any issues or bugs, and continuously improving the product based on user needs.

Throughout this process, collaboration with various teams such as marketing, customer support, and engineering is essential to ensure a coherent product lifecycle.