Which of the following is the MOST important skill for a PC technician?answerOrganizational skillsCustomer serviceLifting over 100 lbs.Quick repairs

When determining the most important skill for a PC technician among the given options, it is essential to consider the primary responsibilities of the role.

1. Organizational Skills: While important for managing tasks and inventory effectively, organization is a supportive skill rather than a primary one.

2. Customer Service: This skill is critical as PC technicians often interact with clients. The ability to communicate clearly, empathize with customers, and provide support enhances the customer experience and builds trust.

3. Lifting Over 100 lbs: While physical strength is necessary for handling heavy equipment or components, it is not a frequent requirement for all technicians and is thus less critical.

4. Quick Repairs: Speed is valuable but should not compromise the quality of work done. Quick repairs may lead to overlooking details that could later result in more issues.

Conclusion:

The MOST important skill for a PC technician is Customer Service. This encompasses both technical proficiency and the ability to communicate effectively with clients, ensuring their needs are met and problems resolved efficiently. Good customer service can lead to higher satisfaction, repeat business, and referrals.