True or False. The counseling interview should focus on blaming the employee rather than on changing the behavior.

Answer: False

A counseling interview should not focus on blaming the employee. Instead, it should emphasize understanding the employee's behavior and discussing ways to improve it. The purpose of such interviews is to create a supportive environment that encourages reflection and growth, rather than creating defensiveness or hostility. Blame can lead to a breakdown in communication and relationships, which may hinder the overall effectiveness of the counseling process.

Focusing on changing behavior involves identifying the reasons for the actions in question, exploring potential solutions, and collaborating with the employee to develop a plan for improvement. It is essential to create a constructive dialogue that fosters trust and motivates the employee to engage in self-improvement. By concentrating on changing behaviors rather than assigning blame, the counseling process can help prevent future issues and contribute positively to workplace dynamics.