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What are the disadvantages and advantages of TikTok app? 

Research Question

What are the disadvantages and advantages of TikTok app? 
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Academic Insights

The advantages and disadvantages of the TikTok app are multifaceted, encompassing aspects of user experience, social impact, and digital marketing effectiveness.

Key Insights

  • Advantages:

    • User Engagement and Experience:
      • TikTok's technology affordances, such as perceived effortlessness, recommendation accuracy, and serendipity, significantly enhance user flow experience, making the app highly engaging .
      • The app's hedonic consumption experiences, including escapism, role projection, and sensory arousal, positively influence users' intention to use the app and their actual usage behavior .
    • Digital Marketing:
      • TikTok's algorithm-based content recommendation engine effectively targets marketing content to the right audience, significantly impacting users' purchase intentions .
    • Content Discovery and Personalization:
      • The app's sophisticated blend of collaborative filtering and content-based filtering personalizes content delivery, enhancing user engagement and democratizing content visibility .
  • Disadvantages:

    • Social Comparison and Body Image:
      • High prevalence of TikTok use among teenagers is associated with increased social comparison and negative body image, with more than half of the users expressing body dissatisfaction .
    • Content Homogeneity and Echo Chambers:
      • The recommendation algorithms, while effective in personalizing content, can lead to content homogeneity and the reinforcement of echo chambers, raising ethical concerns about diversity and fairness .
    • Algorithmic Transparency:
      • Lack of transparency in how recommendations are generated affects user trust and raises ethical concerns, with users expressing a need for more clarity and control over their content preferences .

Conclusion

TikTok offers significant advantages in terms of user engagement, personalized content delivery, and effective digital marketing. However, it also presents challenges related to social comparison, content diversity, and algorithmic transparency, necessitating a balanced approach to maximize benefits while addressing ethical concerns.

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