Criteria 3 of the EFQM Model focuses on:Question 13Answera.Engaging Stakeholdersb.Leadershipc.Policy and Strategyd.Partnerships and Resources

Understanding the EFQM Model

The European Foundation for Quality Management (EFQM) Model is a framework that helps organizations improve their performance. It consists of various criteria that guide organizations towards excellence.

Breakdown of the Criteria

1. Engaging Stakeholders: This criterion often involves how an organization effectively engages and involves various stakeholders in its processes.

2. Leadership: Leadership focuses on how leaders inspire and create a vision for the organization.

3. Policy and Strategy: This criterion relates to how policies and strategies are developed, implemented, and communicated.

4. Partnerships and Resources: This criterion considers how the organization collaborates with partners and manages its resources effectively.

Final Answer

Based on the EFQM Model, Criterion 3 focuses on: c. Policy and Strategy. This criterion emphasizes the importance of an organization establishing a clear strategy to achieve its objectives and improve performance continuously.