what are the standards for PQM in IT sector and differentiate between these standards

To answer your question about the standards for PQM in the IT sector and differentiate between these standards, we need to understand what PQM stands for. PQM stands for Project Quality Management, which is a set of processes and activities aimed at ensuring that a project meets its quality objectives.

In the IT sector, there are several standards that organizations can follow to implement PQM effectively. Let's discuss two commonly used standards: ISO 9001 and CMMI.

1. ISO 9001: This is an international standard that sets out the criteria for a quality management system. It focuses on ensuring that organizations consistently provide products and services that meet customer and regulatory requirements. ISO 9001 emphasizes the importance of customer satisfaction, continuous improvement, and the involvement of top management in quality management.

2. CMMI (Capability Maturity Model Integration): CMMI is a process improvement framework that provides organizations with guidance on improving their processes and achieving higher levels of maturity. It focuses on enhancing the capability of an organization to develop and maintain quality software systems. CMMI defines five maturity levels, ranging from initial (level 1) to optimizing (level 5), with each level representing a higher level of process maturity.

Now, let's differentiate between these two standards:

• Scope: ISO 9001 is a broader standard that can be applied to any industry, including the IT sector. It focuses on overall quality management, including customer satisfaction, while CMMI specifically targets software development and maintenance processes.

• Approach: ISO 9001 is a standard that outlines general requirements for a quality management system, leaving room for organizations to define their specific processes. On the other hand, CMMI provides a detailed framework with specific practices and guidelines for process improvement in software development.

• Maturity Levels: ISO 9001 does not define maturity levels like CMMI does. CMMI's maturity levels provide a roadmap for organizations to assess and improve their processes incrementally.

• Certification: ISO 9001 certification is widely recognized and can be obtained through an external audit. CMMI, on the other hand, does not offer certification but provides an appraisal process to assess an organization's maturity level.

In summary, ISO 9001 is a broader quality management standard applicable to various industries, while CMMI is a specific framework for software development process improvement. ISO 9001 focuses on customer satisfaction and continuous improvement, while CMMI emphasizes achieving higher levels of process maturity in software development.