Forgiveness can help promote:*1 pointNegative behaviors and actionsPositive behaviors and actionsBoth a and bNeither a nor b

Forgiveness is a powerful concept that can significantly influence behavior and relationships. It is generally understood that forgiveness promotes positive behaviors and actions. When individuals forgive, they often experience a release from negative emotions such as anger, resentment, and frustration. This emotional release can lead to healthier interactions, improved mental well-being, and the ability to move forward positively.

In contrast, holding on to grudges can lead to negative behaviors, including hostility and a lack of empathy towards others. However, forgiveness itself, particularly when it is genuine, encourages positive behavior, reconciliation, and a constructive approach to conflicts.

Therefore, the correct answer to your question is: Positive behaviors and actions.