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How many years of prior experience in tech support do most MSP positions require?answer3125

Question

How many years of prior experience in tech support do most MSP positions require?

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Solution

Most Managed Service Provider (MSP) positions typically require candidates to have around 2 to 5 years of prior experience in tech support. This timeframe can vary based on the specific role, the complexity of the tasks involved, and the level of responsibility assigned. Employers often look for experience that covers troubleshooting, customer service, and familiarity with various technologies or software used in a tech support context. Additionally, certifications related to IT can enhance a candidate's qualifications and may result in a preference for those with more experience, especially for higher-level positions.

In summary, while the range is generally between 2 to 5 years, some positions may require more or less depending on the specific needs of the MSP and the nature of the role.

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