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Business letters are used primarily to communicate with ___a.External stakeholdersb.Internal stakeholdersc.Customersd.Agents

Question

Business letters are used primarily to communicate with

  • a. External stakeholders
  • b. Internal stakeholders
  • c. Customers
  • d. Agents
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Solution

Business letters are used primarily to communicate with:

a. External stakeholders b. Internal stakeholders c. Customers d. Agents

Business letters can be used to communicate with all of the above. They are a formal method of communication that businesses use for various purposes, such as making inquiries, providing information, or making arrangements.

a. External stakeholders: These are individuals or groups outside of the company that have an interest in the company's decisions. This could include investors, suppliers, or the community. A business letter could be used to provide updates or make arrangements.

b. Internal stakeholders: These are individuals or groups within the company, such as employees or managers. A business letter could be used to communicate policies or updates.

c. Customers: Businesses often communicate with customers through business letters, whether it's to provide information about a product or service, respond to an inquiry, or handle a complaint.

d. Agents: These could be individuals or businesses that represent the company in some way. A business letter could be used to provide instructions or make arrangements.

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