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Which of the following is an unsubscribe type available through Salesforce Marketing Cloud Engagement?A.GlobalB.SegmentedC.SiloedD.Departmental

Question

Which of the following is an unsubscribe type available through Salesforce Marketing Cloud Engagement?

  • A. Global
  • B. Segmented
  • C. Siloed
  • D. Departmental
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Solution

The unsubscribe types available through Salesforce Marketing Cloud Engagement include:

  • Global: Unsubscribes a user from all communications across all campaigns.
  • Segmented: Unsubscribes a user from specific segments or lists while keeping them subscribed to others.
  • Siloed: Unsubscribes a user from specific applications or silos within the organization.
  • Departmental: Unsubscribes a user from communications from specific departments within an organization.

Among the options provided, all are valid unsubscribe types in Salesforce Marketing Cloud Engagement, but typically, the Global unsubscribe type is the most commonly recognized.

Therefore, the answer is A. Global.

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