1. **Check the physical connections**: The first step is to ensure that all cables are properly connected. This includes checking the Ethernet cable from the computer to the router, and the cable from the modem to the router.

2. **Check the network adapter**: Go to the control panel, then to the network and internet section, then to the network and sharing center. Here, you can see if your computer is receiving a signal from the router. If it isn't, there may be a problem with the network adapter.

3. **Restart the modem and router**: Sometimes, simply restarting the modem and router can resolve the issue. Unplug both devices, wait for about 30 seconds, then plug them back in and wait until they are fully on.

4. **Check the IP address**: If the computer is still not connecting to the internet, it might be due to an IP address conflict. You can check this by opening the command prompt and typing "ipconfig". If the IP address is incorrect, you can try resetting it by typing "ipconfig /release" followed by "ipconfig /renew".

5. **Check the DNS server**: If the IP address is correct but you still can't connect to the internet, the problem might be with the DNS server. You can try changing the DNS server to a public one, like Google's (8.8.8.8 and 8.8.4.4).

6. **Contact your ISP**: If none of the above steps work, the problem might be with your Internet Service Provider. Contact them for further assistance. They may need to reset your connection or fix a problem on their end.

Question

1. **Check the physical connections**: The first step is to ensure that all cables are properly connected. This includes checking the Ethernet cable from the computer to the router, and the cable from the modem to the router.

2. **Check the network adapter**: Go to the control panel, then to the network and internet section, then to the network and sharing center. Here, you can see if your computer is receiving a signal from the router. If it isn't, there may be a problem with the network adapter.

3. **Restart the modem and router**: Sometimes, simply restarting the modem and router can resolve the issue. Unplug both devices, wait for about 30 seconds, then plug them back in and wait until they are fully on.

4. **Check the IP address**: If the computer is still not connecting to the internet, it might be due to an IP address conflict. You can check this by opening the command prompt and typing "ipconfig". If the IP address is incorrect, you can try resetting it by typing "ipconfig /release" followed by "ipconfig /renew".

5. **Check the DNS server**: If the IP address is correct but you still can't connect to the internet, the problem might be with the DNS server. You can try changing the DNS server to a public one, like Google's (8.8.8.8 and 8.8.4.4).

6. **Contact your ISP**: If none of the above steps work, the problem might be with your Internet Service Provider. Contact them for further assistance. They may need to reset your connection or fix a problem on their end.

Knowee AI · Accepted Answer

1. **Check the physical connections**: The first step is to ensure that all cables are properly connected. This includes checking the Ethernet cable from the computer to the router, and the cable from the modem to the router.

2. **Check the network adapter**: Go to the control panel, then to the network and internet section, then to the network and sharing center. Here, you can see if your computer is receiving a signal from the router. If it isn't, there may be a problem with the network adapter.

3. **Restart the modem and router**: Sometimes, simply restarting the modem and router can resolve the issue. Unplug both devices, wait for about 30 seconds, then plug them back in and wait until they are fully on.

4. **Check the IP address**: If the computer is still not connecting to the internet, it might be due to an IP address conflict. You can check this by opening the command prompt and typing "ipconfig". If the IP address is incorrect, you can try resetting it by typing "ipconfig /release" followed by "ipconfig /renew".

5. **Check the DNS server**: If the IP address is correct but you still can't connect to the internet, the problem might be with the DNS server. You can try changing the DNS server to a public one, like Google's (8.8.8.8 and 8.8.4.4).

6. **Contact your ISP**: If none of the above steps work, the problem might be with your Internet Service Provider. Contact them for further assistance. They may need to reset your connection or fix a problem on their end.

Describe the steps you would take to diagnose and resolve a network connectivity issue where acomputer cannot access the internet

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Describe the steps you would take to diagnose and resolve a network connectivity issue where a computer cannot access the internet

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