Your internet is out, and devices connected by WiFi and ethernet will not connect. You check several websites, and all your packets fail. You then ping a website with an IP address, and to your surprise, it's a success. Which would you do next?

To address the issue of internet connectivity where websites are not loading but pinging an IP address is successful, follow these steps:

Step 1: Define the Problem

• Key Components: Internet connectivity issue, websites not loading, successful ping to an IP address.

Step 2: Break Down the Problem

• DNS Issue: The problem may be related to DNS (Domain Name System) since IP addresses are reachable.
• Network Configuration: Check if there are any misconfigurations in network settings.

Step 3: Apply Relevant Concepts

• DNS Troubleshooting:
  • Check if the DNS server settings are correct.
  • Try using a different DNS server, such as Google's (8.8.8.8) or Cloudflare's (1.1.1.1).
• Network Diagnostics:
  • Restart the router and modem.
  • Check for any firewall settings that might be blocking DNS requests.

Step 4: Analysis, Verify and Summarize

• Analysis: Since pinging an IP address works, the network connection is likely intact, but DNS resolution is failing.
• Verification: Change the DNS settings and test if websites load.
• Summary: If changing the DNS resolves the issue, it confirms a DNS-related problem.

Final Answer

Change the DNS server settings on your device or router to a reliable public DNS server and test if the issue is resolved. If the problem persists, further investigate network configurations or contact your ISP.