Business ______ is often defined as the manners, customs, or behaviours that are expected of individuals within a work environment.

The correct term to fill in the blank is "etiquette."

Business etiquette refers to the set of conventional requirements regarding social behavior in a professional setting. It encompasses the manners and customs expected in the workplace, such as communication styles, dress codes, greetings, and overall professionalism. Understanding and practicing good business etiquette can enhance workplace relationships and contribute to a positive work culture. It is essential for effective teamwork, networking, and establishing a professional image among colleagues and clients alike. In today’s globalized world, being aware of different cultural etiquettes is also increasingly important to navigate diverse work environments successfully.