What do you mean by business communication? What are its distinctive features?How is it different from non business communication?

Business communication refers to the exchange of information within an organization or between different organizations for the purpose of conducting business activities. It involves the transmission of messages, ideas, and data related to the operations, strategies, and goals of a business.

Distinctive features of business communication include:

1. Formality: Business communication is typically more formal compared to non-business communication. It follows specific rules, protocols, and formats to ensure clarity and professionalism.

2. Professional tone: Business communication maintains a professional tone and language. It focuses on conveying information accurately and effectively, without unnecessary emotions or personal opinions.

3. Purpose-driven: Business communication is goal-oriented and aims to achieve specific objectives. It is focused on providing information, making decisions, solving problems, and facilitating business transactions.

4. Structure and organization: Business communication is structured and organized. It follows a logical flow, with clear introductions, main points, and conclusions. It often includes headings, bullet points, and other formatting techniques to enhance readability.

5. Use of specialized terminology: Business communication often involves the use of industry-specific jargon, acronyms, and technical terms. This helps to ensure precision and clarity among professionals within the same field.

Business communication differs from non-business communication in several ways:

1. Context: Business communication is primarily concerned with the exchange of information related to business activities, such as sales, marketing, finance, operations, and management. Non-business communication, on the other hand, encompasses personal conversations, social interactions, and informal exchanges.

2. Audience: Business communication is directed towards specific stakeholders, such as employees, customers, suppliers, investors, and other businesses. Non-business communication can be more general and may involve communication with friends, family, or acquaintances.

3. Formality: As mentioned earlier, business communication tends to be more formal compared to non-business communication. Non-business communication allows for more casual and informal language, expressions, and gestures.

4. Objectives: Business communication is driven by specific business objectives, such as informing, persuading, negotiating, or collaborating. Non-business communication may have different objectives, such as expressing emotions, building relationships, or sharing personal experiences.

In summary, business communication is a formal, purpose-driven, and structured form of communication that focuses on exchanging information related to business activities. It differs from non-business communication in terms of context, audience, formality, and objectives.