When designing operations systems, one should start by determining the ____.Group of answer choicesproduct-service mixcapacitylayoutlocation

When designing operations systems, one should start by determining the product-service mix.

The product-service mix refers to the combination of products and services that a company offers to meet the needs of its customers. This step is fundamental because it influences various aspects of operations, including capacity planning, layout design, and location decisions. By understanding what products and services will be offered, an organization can better design its processes and systems to efficiently produce and deliver those offerings.

Starting with the product-service mix helps ensure that all subsequent decisions—such as how much to produce (capacity), how to arrange the workspace (layout), and where to position the operations (location)—are aligned with the overall business strategy and customer demands.