What type of communication flows among people inside and outside the organization?Multiple choice question.InternalExternalUpwardVertical

1. Break Down the Problem

The question asks about types of communication that occur among people in an organization, both internally (within the organization) and externally (outside the organization). We need to evaluate each of the options provided.

2. Relevant Concepts

• Internal Communication: Refers to communication among employees within an organization.
• External Communication: Refers to communication that occurs between an organization and outside entities, such as customers, suppliers, and the public.
• Upward Communication: Involves flows of information from subordinates to superiors.
• Vertical Communication: This can include both upward and downward communication between different levels in an organizational hierarchy.

3. Analysis and Detail

1. Internal Communication: This is crucial for sharing information, ideas, and feedback among employees, fostering collaboration and productivity.
2. External Communication: This type initiates responses from clients, partners, and other stakeholders, facilitating brand awareness and promoting business opportunities.
3. Upward Communication: Primarily involves feedback from lower levels of the organization to management; critical for healthy organizational dynamics.
4. Vertical Communication: This includes communication that moves up and down the organizational hierarchy, covering both upward and downward flows.

4. Verify and Summarize

After analyzing the definitions, we observe that each type of communication plays a significant role in both internal and external contexts.

Final Answer

The correct answers are Internal and External, as these categories encompass all communication flows among people inside and outside the organization.