How you will provide information to the client regarding other service/program/activity option

Identify the Client's Needs: The first step is to understand what the client is looking for. This can be done through a detailed conversation, survey, or questionnaire.

Research: Once you have a clear understanding of the client's needs, you can start researching the different services, programs, or activities that might be suitable. This could involve looking at what your own organization offers, as well as what is available elsewhere.

Prepare Information: After your research, prepare a detailed report or presentation that outlines the different options. This should include information such as what each option involves, the benefits and drawbacks, cost, duration, and any other relevant details.

Present Information: Arrange a meeting with the client to present the information. This could be a face-to-face meeting, a phone call, or a video conference. During the meeting, go through each option in detail, and make sure to answer any questions the client might have.

Follow Up: After the meeting, send the client a copy of the information for their reference. This could be in the form of an email, a document, or a link to a webpage. Also, let the client know that you are available to discuss further if they have any more questions or if they want to proceed with any of the options.

Review: Finally, after the client has had time to consider the options, arrange a follow-up meeting to discuss their thoughts and to see if they have made a decision. If they have, you can then start the process of implementing their chosen option. If they haven't, you can offer further assistance to help them make a decision.