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Which step in usability testing involves summarizing all the results from the chosen metrics?

Question

Which step in usability testing involves summarizing all the results from the chosen metrics?

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Solution

The step in usability testing that involves summarizing all the results from the chosen metrics is the "Analysis and Reporting" step. Here's a step-by-step breakdown of the process:

  1. Planning: This is where you define the scope of the test, identify the target users, and decide on the metrics you want to measure.

  2. Recruiting: In this step, you find and select participants who represent your target users.

  3. Test Design: Here, you create the tasks that the participants will perform during the test.

  4. Test Execution: This is where the actual testing takes place. Participants perform the tasks while observers watch, listen and take notes.

  5. Data Collection: Observers collect data based on the metrics defined in the planning stage.

  6. Analysis and Reporting: This is the step you're asking about. Here, you analyze the data collected, summarize the results, and prepare a report. This report typically includes an overview of the findings, detailed results for each task, and recommendations for improvements.

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