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Which of the following are considered part of front-office applications in an ERP system?  credit sales force automation asset management benefits MRP

Question

Which of the following are considered part of front-office applications in an ERP system?

  • credit
  • sales force automation
  • asset management
  • benefits
  • MRP
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Solution

In an ERP (Enterprise Resource Planning) system, front-office applications are those that interact directly with customers and manage customer-facing activities. Among the options provided:

  1. Credit: This can be a part of front-office applications as it involves customer transactions and credit management.

  2. Sales Force Automation: This is clearly a front-office application as it helps in managing sales processes and interactions with customers.

  3. Asset Management: Usually considered part of back-office operations because it focuses more on managing company assets than on direct customer interaction.

  4. Benefits: This typically relates to human resources and is usually part of back-office functions, not directly linked to customer interactions.

  5. MRP (Material Requirements Planning): This is primarily a back-office application that deals with inventory management and production planning in response to customer demand.

Final Answer

The front-office applications in an ERP system from the options provided are Credit and Sales Force Automation.

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