Which of the following are considered part of front-office applications in an ERP system? credit sales force automation asset management benefits MRP
Question
Which of the following are considered part of front-office applications in an ERP system?
- credit
- sales force automation
- asset management
- benefits
- MRP
Solution
In an ERP (Enterprise Resource Planning) system, front-office applications are those that interact directly with customers and manage customer-facing activities. Among the options provided:
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Credit: This can be a part of front-office applications as it involves customer transactions and credit management.
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Sales Force Automation: This is clearly a front-office application as it helps in managing sales processes and interactions with customers.
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Asset Management: Usually considered part of back-office operations because it focuses more on managing company assets than on direct customer interaction.
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Benefits: This typically relates to human resources and is usually part of back-office functions, not directly linked to customer interactions.
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MRP (Material Requirements Planning): This is primarily a back-office application that deals with inventory management and production planning in response to customer demand.
Final Answer
The front-office applications in an ERP system from the options provided are Credit and Sales Force Automation.
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