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In which of the following ways to build empathy do we experience what users experience?Group of answer choicesInterviewImmerseObserve

Question

In which of the following ways to build empathy do we experience what users experience?

  • Interview
  • Immerse
  • Observe
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Solution

To build empathy effectively in a design or research context, the most relevant methods are as follows:

  1. Interview: Involves asking users about their experiences and feelings. However, it doesn't always allow for personal experience of the user's situation.

  2. Immerse: This method involves fully engaging with the environment and experiences of the users. By doing so, you can feel what users feel in a direct and impactful way.

  3. Observe: This method allows for watching users in their environment, gaining insights into their behaviors and reactions, but it does not allow for the personal experience of their feelings.

Final Answer

Among the options, Immerse is the best way to build empathy as it allows us to experience what users experience directly.

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