State two ways in which multi-media productivity tool can support teaching and learning of learners with special needs

Customized Learning: Multimedia productivity tools can be tailored to meet the unique needs of learners with special needs. For instance, text-to-speech features can assist learners with reading difficulties, while visual aids can help those with hearing impairments. Interactive features can also be used to engage learners with attention deficit disorders.

Self-Paced Learning: These tools often allow learners to work at their own pace, which is particularly beneficial for those with special needs. They can take their time to understand and absorb information, repeat sections if necessary, and learn in a stress-free environment. This can greatly enhance their learning experience and outcomes.