"To what extent have ICTs contributed to e-Governance in ...UNL Digital Commonshttps://digitalcommons.unl.edu › libphilprac

The contribution of Information and Communication Technologies (ICTs) to e-Governance is significant and multifaceted. ICTs enhance the capacity of governments to provide services, engage with citizens, and improve transparency and accountability. Here are several key elements to consider:

1. Improved Service Delivery: ICTs streamline governmental processes, allowing for faster and more efficient delivery of services. Online platforms enable citizens to access services, submit forms, and obtain information without the need for physical visits to government offices.

2. Enhanced Communication: Digital platforms facilitate better communication between government entities and citizens. Social media and official government websites are pivotal in disseminating information, collecting feedback, and fostering dialogue.

3. Increased Transparency and Accountability: ICTs enable the tracking of government activities and expenditures through open data initiatives. This transparency helps to hold officials accountable, especially in areas prone to corruption.

4. Citizen Engagement and Participation: E-Governance tools encourage greater public participation in policy-making through online consultations and feedback mechanisms. This inclusivity helps ensure that governance reflects the needs and desires of the populace.

5. Economic Growth and Development: E-Governance can contribute to economic development by reducing costs and improving the efficiency of public administration. Better governance attracts investment and promotes overall societal development.

In summary, ICTs play a crucial role in transforming traditional governance into a more responsive, transparent, and engaging system. This transformation not only enhances the efficiency of government services but also empowers citizens, leading to more democratic practices.