If you weren't able to complete a task in the time you agreed with your client, how would you handle it?

If I were unable to complete a task in the time agreed upon with a client, I would take the following steps to handle the situation:

1. Immediate Communication: I would reach out to the client as soon as I realize I won't meet the deadline to inform them of the delay. Transparency is key in maintaining trust.

2. Explain the Situation: I would provide a clear and honest explanation of the reasons for the delay, ensuring that I'm not making excuses but rather giving them an understanding of the circumstances.

3. Propose a New Timeline: I would suggest a realistic new deadline to complete the task, taking into consideration the factors that caused the initial delay.

4. Offer Solutions: If possible, I would present alternative solutions or ways to mitigate the impact of the delay on the client's project.

5. Express Commitment: I would reaffirm my commitment to delivering high-quality work and assure the client that their project remains a priority.

6. Follow Up: After the discussion, I would follow up with the client to confirm they are satisfied with the new arrangements and address any concerns they may have.

By taking these steps, I can maintain a positive relationship with the client and manage their expectations effectively.