How do managers increase PSBs?Multiple choice question.By eliminating PSMBy ignoring PSMBy discouraging PSMBy encouraging PSM

To increase PSBs (Public Service Behaviors), managers should focus on promoting positive behaviors. Let's analyze the options:

1. By eliminating PSM (Public Service Motivation) - This would likely decrease PSBs since motivation is a key driver of positive behaviors in public service.

2. By ignoring PSM - Ignoring public service motivation can lead to a lack of engagement and initiative, which would not help in increasing PSBs.

3. By discouraging PSM - Discouraging public service motivation would negatively impact PSBs as it undermines the very motivations that drive these behaviors.

4. By encouraging PSM - Encouraging public service motivation is likely to enhance PSBs since it taps into the intrinsic motivations of individuals to engage positively in their roles.

Final Answer

By encouraging PSM.