Which one of the following is an example of a negative word that is unacceptable to use during service?AAbsolutelyBUnfortunatelyCCertainlyDYes
Question
Which one of the following is an example of a negative word that is unacceptable to use during service?
- A. Absolutely
- B. Unfortunately
- C. Certainly
- D. Yes
Solution
To determine which word is an example of a negative word that is unacceptable to use during service, we can analyze the options provided:
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A: Absolutely - This word conveys certainty and positivity. It is not negative and is often used to agree or affirm a statement enthusiastically.
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B: Unfortunately - This word carries a negative connotation, suggesting that something is undesirable or unfortunate. It can indicate a problem or a bad outcome, making it less acceptable in a service context.
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C: Certainly - Similar to "Absolutely," this word expresses agreement and confidence. It is positive and supportive in communication.
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D: Yes - This word is straightforward and denotes agreement or affirmation. It is neutral and acceptable in all contexts.
Final Answer
The example of a negative word that is unacceptable to use during service is B: Unfortunately.
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