Which one of the following is a bad example of how calling a Guest by name, makes them feel?AExtra specialBUncomfortableCWelcomeDDelighted

The correct answer is B. Uncomfortable.

Using a guest's name correctly and in the right context is crucial in hospitality and customer service. Addressing someone by their name typically makes them feel valued and recognized, fostering a positive connection. Options A (Extra special), C (Welcome), and D (Delighted) all reflect positive emotions associated with being called by name. Each of these choices indicates that a guest feels appreciated and acknowledged, which enhances their overall experience.

However, option B, "Uncomfortable," suggests a negative reaction. While there are scenarios wherein a name could make someone uncomfortable (e.g., if the name is used in a derogatory manner or inappropriately), in a general context like hospitality, calling a guest by their name should be done thoughtfully and respectfully. Thus, "Uncomfortable" is the only choice that stands in contrast to the positive feelings typically evoked by using a person's name.

In summary, calling a guest by name is intended to foster a sense of familiarity and connection; therefore, making them feel "Uncomfortable" is a bad example of this practice.