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Which of the following is not KM assessment  and evaluation methodQuestion 7Answera.Benchmarkingb.Skandia methodc.Balance score cardd.Cluster analysis

Question

Which of the following is not KM assessment and evaluation method?

Question 7
Answer

  • a. Benchmarking
  • b. Skandia method
  • c. Balance score card
  • d. Cluster analysis
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Solution

The option that is not a Knowledge Management (KM) assessment and evaluation method is d. Cluster analysis.

Here's why:

a. Benchmarking: This is a KM evaluation method where the performance of the organization's KM is compared with the best in the industry.

b. Skandia method: This is a KM evaluation method developed by Leif Edvinsson of Skandia Insurance Company in Sweden. It is used to measure intellectual capital, which is a key component of KM.

c. Balanced Scorecard: This is a strategic planning and management system used to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. It can be used to evaluate KM.

d. Cluster analysis: This is a statistical technique used in many fields, including machine learning, data mining, pattern recognition, image analysis and bioinformatics. While it can be used in conjunction with KM, it is not a KM assessment and evaluation method in itself.

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