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This communication principle says concentration on the message being conveyed should be the focus to understand the message of the sender

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Solution

The communication principle you're referring to is known as "Active Listening". This principle emphasizes the importance of focusing on the sender's message to fully understand their intended meaning. Here are the steps:

  1. Pay Attention: Give the speaker your undivided attention. Look at them directly, put aside distracting thoughts, and avoid being distracted by the environment.

  2. Show That You're Listening: Use your body language and gestures to convey your attention.

  3. Provide Feedback: Reflect on what has been said by paraphrasing. "What I'm hearing is," and "Sounds like you are saying," are great ways to reflect back.

  4. Defer Judgment: Allow the speaker to finish their point before you start forming your own opinions or arguments.

  5. Respond Appropriately: Be candid, open, and honest in your response. Assert your opinions respectfully and treat the other person in a way that you think they would want to be treated.

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