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Provide three reasons from the book (Section 10.1) why determining what thecustomer needs from the system can be difficult

Question

Provide three reasons from the book (Section 10.1) why determining what the customer needs from the system can be difficult

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Solution

Determining what the customer needs from a system can be challenging for several reasons:

  1. Ambiguity in Requirements: Customers often have vague or unclear ideas about what they want. This lack of specificity can lead to misunderstandings and the development of a system that does not meet their expectations.

  2. Changing Needs: The needs and priorities of customers can evolve over time. This variability makes it difficult to finalize requirements, as what the customer wants at the beginning of the project may differ by the time the system is implemented.

  3. Conflicting Stakeholder Interests: Different stakeholders may have conflicting requirements or priorities. This can create challenges in reaching a consensus on what is needed, complicating the process of gathering requirements effectively.

These factors contribute to the overall complexity of requirement gathering in system development.

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