Which management function are Bill Marriott and Arne Sorenson most likely to utilize?Multiple Choicedirectingorganizingdownsizingplanningcontrolling

To determine which management function Bill Marriott and Arne Sorenson are most likely to utilize, we can briefly analyze each of the options provided in the multiple-choice question:

1. Directing: Involves leading and motivating employees, providing direction, and overseeing daily operations. This function is critical for managers in a hospitality setting.

2. Organizing: Refers to arranging resources and tasks to achieve objectives. This is necessary for both Marriott and Sorenson to ensure efficient operations.

3. Downsizing: Typically involves reducing the size of an organization, often in response to poor performance or other factors. While this may be a part of a strategic decision, it is not a primary management function they would regularly utilize.

4. Planning: Involves setting objectives and outlining a course of action. This is essential for strategic management in the hospitality industry, especially considering market dynamics.

5. Controlling: This function involves monitoring and evaluating progress towards goals. It is essential for assessing the effectiveness of strategies implemented.

Conclusion

While all management functions may be applied at different times, directing and planning are the most aligned with leadership roles in hospitality. However, given the role of these leaders in strategic decision-making and overall company direction, planning is likely the function they utilize most significantly as it encompasses setting long-term goals and defining how to achieve them.

Therefore, the answer is planning.