Which survey question type is most suitable for understanding users' emotions and perceptions?a.Dichotomousb.Likert scalec.Open-endedd.Multiple-choice

To determine which survey question type is most suitable for understanding users' emotions and perceptions, we can analyze each option.

1. Dichotomous: This type includes two response options, such as "yes/no" or "true/false." While it can provide clear answers, it lacks depth and nuance, making it less effective for capturing emotions.

2. Likert scale: This question type allows respondents to express the degree of their feelings or perceptions on a continuum, typically ranging from "strongly agree" to "strongly disagree." It is particularly effective for measuring attitudes and sentiments, making it suitable for understanding users' emotions.

3. Open-ended: These questions allow respondents to provide free-form answers. While they can yield rich qualitative data, analyzing responses can be time-consuming and may lead to variations in interpretation.

4. Multiple-choice: This question type offers several predefined options for respondents to choose from. While it can gather specific information, it may not fully capture the nuances of emotions and perceptions.

Final Answer

The most suitable survey question type for understanding users' emotions and perceptions is b. Likert scale. It effectively measures the intensity of feelings and attitudes, providing valuable insights into user sentiments.