Which of the following are common categories of established quality standards? Select all that apply.1 pointEffectivenessTeam moraleManagement styleEase of use
Question
Which of the following are common categories of established quality standards? Select all that apply.
- Effectiveness
- Team morale
- Management style
- Ease of use
Solution
Step 1: Break Down the Problem
We need to identify which options provided are common categories of established quality standards.
Step 2: Relevant Concepts
Quality standards are criteria that help organizations ensure that their products or services meet a certain level of quality. Common categories often relate to aspects that influence performance or outcomes within organizations.
Step 3: Analysis and Detail
Let's analyze the provided options:
-
Effectiveness: This is a measure of how well objectives are achieved. It is a common category in quality standards as it addresses whether the end goals of a project or service are met.
-
Team morale: While this can have an impact on organizational performance, it is typically not categorized as a standard in quality management systems directly.
-
Management style: This refers to the way a manager leads and conducts their team. This can influence quality but is not a common quality standard itself.
-
Ease of use: This refers to how user-friendly a product or service is. It is considered an important aspect of quality, especially in user-centered design.
Step 4: Verify and Summarize
Upon reviewing the definitions and typical quality standards, the relevant categories from the options provided are:
- Effectiveness
- Ease of use
Final Answer
Therefore, the common categories of established quality standards from the provided options are:
- Effectiveness
- Ease of use
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