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Which of the following is not a criterion of Donald Kirkpatrick’s Training Evaluation Model?

Question

Which of the following is not a criterion of Donald Kirkpatrick’s Training Evaluation Model?

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Solution

Donald Kirkpatrick's Training Evaluation Model consists of four levels:

  1. Reaction: This measures how participants in a training program react to it. It's basically a measure of customer satisfaction.

  2. Learning: This measures what the participants have learned from the training. Learning can be measured by conducting a test before and after the training.

  3. Behavior: This measures the extent to which the learners applied what they learned from the training on their jobs. This can be done by observing the learners on the job.

  4. Results: This measures the final results that occurred because of attending the training program. These results can include increased production, improved quality, decreased costs, reduced turnover or absenteeism, and improved morale.

So, any criterion not listed above is not a part of Donald Kirkpatrick’s Training Evaluation Model. Without knowing the options you're choosing from, I can't specify which one is not a criterion of this model.

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