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Which of these criteria is not included in customer segmentation?a.Sociologyb.Demographyc.Geographyd.Psychology

Question

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Solution

When considering customer segmentation, companies often analyze various criteria to better understand and categorize their customer base. Common segmentation criteria include:

  1. Demography: This includes factors such as age, gender, income, education, religion, and marital status.
  2. Geography: This criterion looks at the customer’s location, which can dictate preferences and buying patterns.
  3. Psychology: This focuses on the lifestyle, values, attitudes, and interests of the customer.

However, Sociology is not typically used as a direct criterion for customer segmentation in marketing. While sociological factors may influence customer behavior, they are not a standard segmentation basis like demography, geography, or psychology.

Final Answer

The criteria not included in customer segmentation is: a. Sociology

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